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Nurse Navigators Can Stop Logging Every Call by Hand

The call is done. The note is not. Navigators can let the platform log the work, including time-stamped PIN notes.

By Avident Health Team

Avident Health Team

1 min read
A navigator desk with a closed logbook, a pen, and a blank tablet.

Key takeaways

  • The platform logs coordination activity, so the note does not start from a blank page.
  • Time-stamped notes are created for Principal Illness Navigation, including CMS G0023.
  • Clinical patient navigators scored it 73.21 on the System Usability Scale, above the benchmark of 68.

You hang up, and the real work starts. Who you called. What they said. What happens next. That second write-up is the pile on the desk at 5 p.m.

Let the log follow the call

You already did the work on the call. The platform can keep the log from that work, instead of making you start a blank note. It records the coordination activity and keeps one record for each patient. It also creates the time-stamped notes used for Principal Illness Navigation reimbursement, including CMS G0023.

You still make the call. You still decide what the patient needs. You should not have to type the whole thing again before you go home. Request a demo if you want to see the navigator screen.

Sources

  1. Avident Health medical provider solutions. Automated tracking and Principal Illness Navigation documentation, CMS G0023.
  2. Avident Health About page. Clinical patient navigator usability score of 73.21 on the System Usability Scale.

Written by

Avident Health Team

Avident Health Team

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